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Outsourced Customer Service 

Does customer service take up much too much time for your business or organisation? Is it routine work that could be outsourced? Customer service matters now more than ever. With ever-evolving circumstances to contend with and, working remotley becoming the norm, businesses must rethink how they do things. Let Kendlebell and our highly-trained staff handle your customer service calls .

Get in touch today to get a customer service outsourcing price for your business!

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Customer Service Outsourcing in Ireland

Kendlebell understand that customer service levels can sometimes fall short. Remote working may result in missed calls and that’s why we are on hand to help your business or organisation meet the needs of your customers by providing the best outsourced customer service team to help bridge the gap.

We will agree a detailed specification of the services required with our customer and then agree a detailed modus operandi as how we will deliver the services for your business or organisation. 

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    24 Hour Call Answering

    Siemens Limited

    Kendlebell Kimmage have been handling our incoming service calls since 2018.  Their service is extremely professional and reliable and forms an integral part of the Siemens customer service experience.  I can highly recommend them.

    Dave Rooney

    Service Manager, Siemens Ltd

    Virtual Reception Services

    Swim Ireland

    Kendlebell’s services are invaluable to Swim Ireland. We have a very busy office and before we engaged Kendlebell, callers often struggled to get through to us and staff spent a lot of time answering general queries on the phone.  Having a virtual receptionist frees our office staff from constant interruptions to answer queries but what is most important to us  is that callers never get an engaged tone when they call our main number and always get to speak to someone who is polite and helpful. It is difficult to envisage how we would do without Kendebell’s services now!!

    Mary McMorrow
    Operations Director

     

    Call Answering Services

    Sherry Fitzgerald Kennedy Lowe

    We have been clients of Kendlebell since 2012 and I am very pleased with their service. Their delivery of a seamless professional virtual reception is very professional and of a high standard.  The follow up reports by text and email at the end of the day highlighting what calls and messages were taken is also highly organised and effective.  We use this service to present a professional image when we are otherwise engaged at staff meetings or we have too many out of the office.  This is far superior to the answering machine or voicemail solution, especially as urgent messages can be passed on directly to senior management.  The use of the Kendelbell Kimmage service is an important part of our strategy for running our business to a high standard.

    Fergus Lowe
    Managing Director

    Virtual Office Services

    We have been using the highly professional services of Kendlebell Kimmage for many years. Gerry, Gobnait and team could not be more accommodating to the needs of my business. I strongly recommend KB Kimmage to businesses who need next level telephone answering / messaging / customer service.  Thank you Kendlebell Kimmage for giving my customers a great first impression.

    Daniel Downey, Cleanwater
    Managing Director

    Check Out
    Our Prices

    You can use our Online Quotation tool or simply see how much our services cost. 

    We Want To
    Hear From You.

    Here at Kendlebell Kimmage we provide a quality service and we know our customers value  using an outsourced Phone Answering Service and a Virtual Office Service! If you are interested, give us a call. We would be happy to help you.