Chat with us, powered by LiveChat

Telephone Call Answering & Message Taking Service in Ireland

The first person a new or existing customer will speak to when they call you, will create that vital first impression. You want them to know that they are dealing with a high-quality organisation. So, you need to be assured that they will always be dealt with in a professional, efficient and courteous manner. Contact us today about our phone answering, message taking, and virtual assistant services. Let us make your business life easier today! 

Home / Services / Inbound / Telephone Call Answering & Message Taking 

Never miss an important call again

 

Kendlebell always provide a simple and cost effective call answering service by allowing you to have an extra resource on call.

We provide a personal telephone answering service. All your calls are answered by your own PA, giving you peace of mind that you’ll never miss another new enquiry again. Kendlebell is a personal service; your clients hear a friendly human voice on the line, and not an answer machine.

The system at our offices immediately identifies who the call is for and allows the PA to give out helpful information or answer general enquiries on your behalf as if they were actually members of your staff. A script is agreed in advance and always delivered.

All of this at a fraction of the price of employing staff, involves no administration and gives an excellent first impression to the caller. Messages are passed to you instantly by either text-to-mobile, or e-mail or you can phone in and speak to your PA anytime. At the end of each working day we also send you an email logging ALL your messages taken that day.

 

 

You may be interested in our other Inbound services

Corporate Call Centre Service

If you are a large organisation, you may need a telephone answering service! We offer corporate call centre services, for...

24 Hour Call Answering Service

The first person a new or existing customer will speak to when they call you, will create that vital first impression. You...

Virtual Receptionist

Are you looking to save on receptionist costs or boost your operational effectiveness? We offer an outsourced Virtual Receptionist service...

Diary Management

It can be expensive to employ an on-site receptionist. But when you’re busy, are callers greeted by a machine or...

Customer helpdesk / Order Taking

Kendlebell make it easier for your customers to contact you. Kendlebell staff become an extension of our client’s customer service...

24 Hour Call Answering

Siemens Limited

Kendlebell Kimmage have been handling our incoming service calls since 2018.  Their service is extremely professional and reliable and forms an integral part of the Siemens customer service experience.  I can highly recommend them.

Dave Rooney

Service Manager, Siemens Ltd

Virtual Reception Services

Swim Ireland

Kendlebell’s services are invaluable to Swim Ireland. We have a very busy office and before we engaged Kendlebell, callers often struggled to get through to us and staff spent a lot of time answering general queries on the phone.  Having a virtual receptionist frees our office staff from constant interruptions to answer queries but what is most important to us  is that callers never get an engaged tone when they call our main number and always get to speak to someone who is polite and helpful. It is difficult to envisage how we would do without Kendebell’s services now!!

Mary McMorrow
Operations Director

 

Call Answering Services

Sherry Fitzgerald Kennedy Lowe

We have been clients of Kendlebell since 2012 and I am very pleased with their service. Their delivery of a seamless professional virtual reception is very professional and of a high standard.  The follow up reports by text and email at the end of the day highlighting what calls and messages were taken is also highly organised and effective.  We use this service to present a professional image when we are otherwise engaged at staff meetings or we have too many out of the office.  This is far superior to the answering machine or voicemail solution, especially as urgent messages can be passed on directly to senior management.  The use of the Kendelbell Kimmage service is an important part of our strategy for running our business to a high standard.

Fergus Lowe
Managing Director

Virtual Office Services

We have been using the highly professional services of Kendlebell Kimmage for many years. Gerry, Gobnait and team could not be more accommodating to the needs of my business. I strongly recommend KB Kimmage to businesses who need next level telephone answering / messaging / customer service.  Thank you Kendlebell Kimmage for giving my customers a great first impression.

Daniel Downey, Cleanwater
Managing Director

Check Out
Our Prices

You can use our Online Quotation tool or simply see how much our services cost. 

We Want To
Hear From You.

Here at Kendlebell Kimmage we provide a quality service and we know our customers value  using an outsourced Phone Answering Service and a Virtual Office Service! If you are interested, give us a call. We would be happy to help you.