Kendlebell Win Big at the Irish Franchise Association Awards
We are delighted to share that for the second consecutive year, Kendlebell has been awarded the title of ‘Service Franchise of the Year (B2B & B2C)’ at the 2023 Irish Franchise Association Awards. This prestigious...
Improving Customer Interactions: How Phone Answering Services Make a Difference
Today’s fast-paced business world demands prompt and efficient service for your customers. An effective way to achieve this is by using a phone answering service. Phone answering services provide valuable assistance to both businesses and...
5 Mistakes Business Owners Make with Their Finances
Finances are one of the most important aspects of running a business, but even so, business owners frequently make mistakes that can cost them in the long run. Whether it’s failing to pay taxes, mismanaging...
The Benefits of a Virtual Business Address
A virtual business address is a physical address that can be used for business purposes, but does not belong to or is not operated by the company. Virtual business addresses can be used to receive...
Great Customer Service Skills
Having a team with great customer service skills is something that is vital to the continued success of your business. Polished customer service skills have the ability to convert a potential client or customer into...
What Does Inbound Customer Service Mean
Inbound customer service refers to when a customer or client calls your business and speaks with a representative. Usually, this type of customer service is a form of support which helps customers to resolve an...
How to Ensure Great Customer Service
Consistently providing great customer service can help you not only retain your current customers but also attract new business and grow your customer base. When we talk about customer service, this can mean everything from...
Kendlebell Kimmage Celebrates 15 Years in Business
This month marks 15 years since Kendlebell Kimmage was established. While recent years have been somewhat trying, overall we have had 15 happy and successful years to date, none of which would be made possible...
5 Questions with Gerry Delaney – MD of Kendlebell Kimmage
As Kendlebell Kimmage approaches 15 years in business, we sat down with our Managing Director and Co-Founder, Gerry Delaney, to find out more about his career journey to date, plans for the future and how...